The fee is $3.00 a month to use this service. The council just approved at the December 13, 2022 City Council Meeting to waive the $3.00 ACH fee for anyone that signs up for paperless billing. Please see below for payment and billing options that the City offers. If you would like to sign up for ACH and/or paperless billing please contact City Hall at 815-945-7619 or email waterbills@chenoail.org.
Billing Options Available:
• By Mail
• By Email (Paperless)
Payment Options Available:
• Cash (During Business Hours in City Hall or After Hour Drop Box on Northeast Side of Building)
• Check (During Business Hours in City Hall or After Hour Drop Box on Northeast Side of Building)
• Credit or Debit Card, Service Fee Based on Total Amount of Bill (During Business Hours in City Hall or By Phone, or Online at www.chenoail.org)
• ACH with $3.00 a Month Service Fee
• ACH with Fee Waived by Also Doing Paperless Billing
Original source can be found here
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